FAQ

• Are family and friends permitted to visit?
  1.Residential
  – Men: Saturdays from 1:30-5:00pm
  – Women: Sundays from 1:30-5:00pm
  – Visitors may not arrive more than 10 minutes prior to the scheduled start time. If they arrive earlier than 10 minutes prior to the start time, they will be asked to wait off site and to return at the appropriate time.
  – Clients must obtain approval for visitation by their counselor no later than the Thursday before the scheduled visit. Visitation requests are not a guarantee of approval as factors that are considered may include: attendance, engagement in the program, and safety issues related to the visitor (e.g., prior abuse, active use, etc.).
  – All visitors over 18 years of age must have a release of information on file.
  – All visitors must sign in at the front desk, complete a COVID-19 screening, and obtain a visitor badge which must be worn for the full duration of the visit.
  – All visitor belongings must be kept in their vehicle (e.g., purse, phone, wallet, food, drinks, etc.) and keys must be turned in to the front desk upon arrival. Car keys can be picked up upon signing out at the end of the visitation time.
  – Visitors must remain in the designated common areas: med room annex, room 208 (for women), visits (for men), and room 106. Visitors may also spend time on Free by the Sea property outdoors (e.g., picnic tables). Visitors must not enter any client’s personal room.
  – Visitors must not leave Free by the Sea property with the client, including the beach. The beach is only permitted if coordinated and accompanied by staff.
  – Visitors may have access to various outdoor recreation upon request (e.g., basketball, volleyball, croquet, etc.).
  – Visitors must smoke at the gazebo located toward the center of the parking lot. Visitors are not permitted to smoke at the client smoking areas.
  – If a visitor is suspected to be under the influence of either drugs or alcohol, they will be asked to leave the facility immediately.
  – Visitors are expected to adhere to the same conduct rules as the client’s during their visitation.
  – If a child is visiting, they must not be left unattended by the adult who brought them at any time throughout the visit.
  – Visitors may use the restroom located in the med room annex.
  – Visitation hours and days must be strictly adhered to.
  – Pet dogs are allowed but must always remain on a leash. Dogs are not allowed indoors, and all waste must be properly disposed of. Dogs must be well behaved and may be asked to leave the property if issues arise.
  – Visitors may not bring additional items/belongings for their loved one unless approved by the client’s counselor.
  – Bringing food or drinks is not permitted.
• 2.PHP/IOP/OP
  – Weekends or as otherwise approved by the primary counselor.
  – All PHP/IOP/OP visitations will occur off Free by the Sea property.
  – A formal visitation pass is not necessary for day passes within the usual curfew hours.
  – A visitation pass must be completed for any overnight passes and will be approved at the discretion of the primary counselor. The visitation pass will be made available to the med room staff for the purpose of medication preparation before the client leaves the property.
  – A safety plan may be created prior to approval of overnight passes if indicated.
  – Visitation is not to interfere with programming hours.
  – Visitation may not be permitted if the client is demonstrating compliance issues in the program.

• Are electronic devices permitted?
  iPods and MP3 players are permitted provided they do not have Wi-Fi capability. All other electronic devices should be left at home, including cell phones, laptop computers, and electronic tablets. We understand some patients may require access to the internet, and we will provide Wi-Fi access to clients who have the permission of their counselor.
• Are food and snacks allowed to be brought into the facility?
  No outside food or drinks should be brought into the facility initially. Meals are regularly scheduled, and snacks are readily available on site. Store runs are made once or twice per week if you wish to purchase additional items.
• What payment options are available?
  We accept most forms of health insurance as well as private pay.
• Does the client have to be diagnosed or referred to be admitted to the center or participate in its programs?
  For those who have not had a prior assessment, our screening process includes a substance use disorder and mental health criteria review to establish the appropriate level of care for their drug or alcohol addiction.
• What policies or measures are in place to protect client privacy before, during, and after treatment?
  As a drug and alcohol treatment facility, we are required by law to comply with the Health Insurance Portability Act of 1996 (HIPPA). Your information will remain personal and confidential.
• How long has the facility been in operation?
  Free by the Sea opened in 2011. While ours is a new drug and alcohol treatment facility, our staff is not new to the treatment environment. Our team has well over 30 years of combined experience in addiction treatment and rehabilitation.
• What kind of support is available to clients after leaving the center?
  Prior to leaving treatment, each client will receive an individualized discharge plan. The client’s success on his or her journey to recovery is of utmost importance, and we strive to equip our clients with a plan that will promote the greatest potential for life-long recovery.
• Does your staff have specialized experience in certain treatments or methods?
  Our staff of professional and qualified counselors has been educated in a variety of fields, including mental health, dual diagnosis, and chemical dependency.
• Why Choose Free by the Sea?
  Certified Substance Abuse Counselors, including licensed Mental Health Therapists.

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